Refund Policy


Membership: Cancellations received within 7 days of payment are eligible to receive a full refund less A$70 service fee. Cancellations received after 7 days will not be eligible for a refund.

Workshop & conference Registration: Cancellations received up to two weeks prior to the event will be eligible to receive a full refund less A$70 service fee. Full or partial refunds after this deadline may be considered due to exceptional circumstances. Registrations may be transferred anytime up to an event for a service fee of A$70.

ANZAED retains the right to cancel any registration, membership or payment. In this situation, it will generally refund all payments in full.

Participant cancellations will be accepted via e-mail, and must be received by the stated cancellation deadline.

All benefits received by participants must be cancelled/returned to ANZAED. Conference rates may need to be adjusted subsequent to changes in Membership status, and any additional conference registration fee will need to be paid, or the conference registration will be cancelled.

Note that all refund requests must be made by the attendee or credit card holder and must include the name of the attendee and/or transaction number. Refunds will be credited back to the original credit card used for payment.